Updated 27 March 2026
Hulu Refund Policy
Hulu does not give prorated refunds. But you can get a full refund for accidental charges, billing errors, or if you cancel within 48 hours of renewal.
When You Can Get a Refund
Accidental renewal (within 48 hours)
Full refund likelyContact Hulu support immediately. They usually refund if you haven't used the service since the charge.
Charged after cancelling
Full refundScreenshot your cancellation confirmation. Contact support with the proof.
Billed twice in one month
Duplicate charge refundedContact support with bank statement showing both charges.
Free trial charged early
Full refundIf you were charged before the trial end date, contact support with the trial start date.
Cancelled mid-month, want prorated refund
No refundHulu's policy is that you keep access until the end of your billing period but get no money back.
How to Contact Hulu for a Refund
Live chat (fastest)
Go to help.hulu.com, click 'Contact Us', select 'Billing'. Live chat agents can process refunds immediately.
Phone
Call 1-888-265-6650. Available 8am-1am ET. Expect 10-20 minute wait.
Social media
@HuluSupport on Twitter/X. DM them with your account email and issue. They respond within a few hours.
Pro tip: Dispute with your bank as a last resort.
If Hulu refuses a legitimate refund, you can file a chargeback with your credit card company. But Hulu may permanently ban your account. Try their support channels first.